Refund policy

60-day money-back guarantee

If a 4Well formula is not right for you, you can ask for a full refund within 60 days of the day your order is delivered. The guarantee covers the first purchase of each formula. Opened bottles are included: you cannot tell whether a supplement suits you without taking it, so you do not need to have finished the bottle, and you do not need to give a reason.

How to ask for a refund

Email info@4well.com with your order number. There is no form to fill in and nothing to send back: keep the bottle. We cannot resell an opened supplement, so shipping it back would only cost you time.

When the money arrives

We process approved refunds within two business days, back to your original payment method. Your bank usually posts the credit within another three to five business days; some show it only on the next statement. If you do not see it after ten business days, email us and we will send you the refund confirmation your bank will ask for.

Damaged, defective or wrong items

Please check your order when it arrives. If a bottle is damaged, defective, or not what you ordered, email us as soon as you can with your order number and a photo, and we will make it right with a replacement or a refund.

Subscriptions

You can skip, pause or cancel a subscription at any time from your account, before the next delivery is charged.

Orders shipped to the European Union

If your order ships to the European Union, you also have the right to cancel within 14 days of delivery, for any reason and without giving one.

Gift cards

Gift cards cannot be refunded.

Questions

Email info@4well.com. A person replies.